Use case Objective
If a product is deleted, an email will be sent to all users having set a Whishlist including this product.
Joomla Features
As far as we know, this feature doesn't exist through all eCommerce Joomla components.
What Obsewhere brings you
- available for Hikashop component,
- you set your own message, to inform the Whishlist users that a product is no longer available, and optionnaly there's a substitute,
- it's a professionnal non-intrusive way to follow-up yours customers, providing a useful information.
Process Description
1- Detect the event of one or several products deletion
Plug in Observer : "eCommerce"
Paramètres : copie écran et explications
2- From the concerned product, identify all the Whishlists impacted
Plug in Action : "Lecture champ SQL"
Paramètres : copie écran et explications
3- From the concerned Whishlists, identify the customer and his email
Plug in Action : "Lecture champ SQL"
Paramètres : copie écran et explications
4- Action to notify the user : send an email
Create automatically the email content from the following datas :
- email and user name - Step 3
- name of the deleted product - Step 1
- link (?) to the whishlist - Step 2
Plug in Action : "Message"
Paramètres : copie écran et explications
Development coming soon