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Ce scénario est proposé dans un pack: Payant

Use case Objective

If a product is deleted, an email will be sent to all users having set a Whishlist including this product.

Joomla Features

As far as we know, this feature doesn't exist through all eCommerce Joomla components.

What Obsewhere brings you

  • available for Hikashop component,
  • you set your own message, to inform the Whishlist users that a product is no longer available, and optionnaly there's a substitute,
  • it's a professionnal non-intrusive way to follow-up yours customers, providing a useful information.

Process Description

1- Detect the event of one or several products deletion

Plug in Observer : "eCommerce"

Paramètres : copie écran et explications

2- From the concerned product, identify all the Whishlists impacted

Plug in Action : "Lecture champ SQL"

Paramètres : copie écran et explications

3- From the concerned Whishlists, identify the customer and his email

Plug in Action : "Lecture champ SQL"

Paramètres : copie écran et explications

4- Action to notify the user : send an email

Create automatically the email content from the following datas :

  • email and user name - Step 3
  • name of the deleted product - Step 1
  • link (?) to the whishlist - Step 2

Plug in Action : "Message"

Paramètres : copie écran et explications

Development coming soon